Inventory Management & Warehouse Policy

Product Registration

All products must be registered in the Kiosk Crew system before being stored or processed under warehousing and fulfillment services.
Unregistered products may be stored with prior approval but will not be actively managed.
Brand rents warehouse capacity (CBM) based on needs determined through the Kiosk Crew system. Storage fee: 99 coins per 1 CBM per month.
Additional CBM capacity can be added anytime and will be effective in the current month. Capacity reduction will only take effect in the following month.
If received product volume exceeds rented CBM capacity, excess products will be placed under Hold status.
Products under Hold status may only be processed after Brand takes one of the following actions:
- Add CBM capacity
- Retrieve the products
- Move products to Reject category in accordance with policy
Each product must be registered as one SKU.
1. Bundle products must be delivered complete as registered.
2. Products/items that can be handled separately must be registered as separate SKUs.
New product registration must be informed to Kiosk Crew. Registration process may take up to 7 working days.
New product registration will be reviewed and may require further discussion before confirmation.
Any changes to registered product data must be informed in advance and may require additional processing time.
Kiosk Crew reserves the right to reject product registration if not aligned with initial agreement or internal policies.

The Warehouse Inventory System is integrated with the Kiosk Crew website and can be accessed using the Client’s registered username and password.
System maintenance will be conducted periodically to ensure accuracy and operational stability. Clients will be informed accordingly.
All inventory data is recorded on the same day it is processed to maintain accuracy.

Inbound Stock – Products received and added after QC approval.
Outbound Stock – Products shipped out for fulfillment.
Current Stock – Actual available stock updated daily.
Hold Stock – Temporarily withheld products due to:
- Quality issues
- Damage
- Mismatch
- Awaiting Brand confirmation
- Other review-required conditions
Hold stock is separated from sellable stock and cannot be shipped without official decision from Brand.
Return Stock – Products returned from marketplace, customer, or internal Brand operations. Returned stock will be inspected and categorized (sellable, hold, or reject).
Reject Stock – Defective or unsellable products.

Kiosk Crew conducts periodic stock monitoring.
At the beginning of each month, a warehouse stock report will be sent to Brand’s registered email.
Stock replenishment and adjustments are fully the responsibility of Brand.
Brand monitors stock independently through the website.
Brand may set and determine the minimum stock threshold for each product through the system, and stock will be considered low based on the minimum quantity defined by Brand.

Stock audits may be conducted periodically or on a surprise basis to ensure consistency between physical stock and system records.
After completion, Brand will receive a Stock Audit Report issued by the Warehouse Manager.
Adjustments due to damage, loss, or expiration will be documented with an Inspection Report.

First 30 days: Free
From day 31 onward: 1 coin per item per day
Charges continue until official decision (return, disposal, or category transfer).

First 30 days: Free storage
Brand has 30 calendar days from confirmation to choose:
- Collection by Brand
- Disposal request to Kiosk Crew
If no written confirmation by day 30. On day 31:
- Products will be automatically disposed
- No further notification required
- No compensation provided
This decision is final in order to maintain warehouse capacity and operational efficiency.

If Brand insists on moving recommended defective products to sellable: